A proven Quality Management System (QMS) is an obligation of management throughout the business organization. It’s a directional guide for the company’s internal customers, helping to define the roles and responsibilities of employees.
In today’s market having an QMS, ISO 9001 compliance in place makes a statement of the company’s commitment and ability to provide measureable business. It sends a message that standards are not only met, but maintained. For many businesses these credentials increase service and product values to the purchasing customer. Compliance generates customer satisfaction, leading to repeat business.
An ISO 9001 certification make be the deciding value after technical competence and price considerations for many clients looking to purchase your service or product.